Below are a list of frequently asked questions. If you can’t find an answer to your question, please don’t hesitate to contact or call us on 1300 681 817
[TOC]
1. Why should I use Buyers Agent Seeker to help me find a buyer’s agent?
Here at Buyers Agent Seeker we want to make your home buying journey easier and more enjoyable. Our service is completely free for buyers, and we’re dedicated to connecting you with buyers agents who have a proven track record of success. By aligning you with the right agent, we can help you find your dream home while potentially saving you thousands of dollars. Plus, our team is here to offer personalised support every step of the way.
2. How is Buyers Agent Seeker able to offer this completely free?
We are able to offer our services completely free because we earn a referral fee from the buyer’s agents we recommend. This fee is paid by the agent, not by you, ensuring that our services remain completely free for buyers.
3. What will I receive if I use your service?
When you make an enquiry through our find a buyer’s agent portal, our agent analysis is manually produced to the highest standards and is custom tailored to you and your needs and preferences. It is a recommendation of individual buyer’s agents (not just agencies).
We also provide you with a guide on general commission levels to assist you to determine whether you are being fairly charged.
4. Why is agent selection so important?
Selecting the right buyer’s agent is crucial because they act as your representative in the property buying process. A skilled and experienced buyer’s agent can help you navigate the complexities of the real estate market, negotiate effectively on your behalf, and ensure that you secure the best possible property at the right price.
On the other hand, choosing the wrong buyer’s agent may result in missed opportunities, overpaying for a property, or not finding a property that meets your needs and preferences.
Therefore, it’s essential to carefully consider the qualifications, track record, and approach of potential buyer’s agents to ensure that you have the best possible support in your property buying journey.
5. Does using your service cost me anything? Any hidden charges?
No, we don’t charge you a thing. Not one cent. And no hidden charges either. Our main source of income is a referral fee we receive from the agent (usually between 8% – 20% of the commission they charge), and this is only paid if they successfully engage with you in assisting in the buying process.
6. What if I do not like any of the buyer’s agents recommended?
No problem. You are not obliged to talk to any agents. We are happy to assist you in providing further information in your property buying journey. The very vast majority of our customers appreciate the value and analysis we provide and ask to be introduced to 1-3 agents.
7. How does Buyers Agent Seeker assess who the top agents are?
All active buyer’s agents on our platform are initially considered. We then use a combination of customer needs data, agent rating and our very own performance metrics to make our recommendations to you.
8. How many agents will Buyers Agent Seeker introduce to me?
The number of agents we introduce depends on your specific needs and the stage of your property search. Typically, we begin by connecting you with 3 agents initially. After gathering your feedback, we refine our search criteria and may introduce additional agents for you to consider.
Our goal is to ensure that we find the right agent who aligns with your preferences and requirements, so we’re flexible in adjusting our recommendations until we achieve the best fit for you.
9. So, how does Buyers Agent Seeker make money?
Our main source of income is a referral fee we receive from the agent (usually between 5% – 20% of the commission they charge), and this is only paid if they successfully engage with you in assisting in the buying process.
10. Will the buyer’s agents you introduce me to charge me more or pass on the fee?
No, when working with us, agents are required to adhere to our terms and conditions, clearly stating that they are prohibited from transferring the referral fee to you.
11. Why do agents use Buyers Agent Seeker instead of finding their own clients?
Most buyer’s agents do also promote their own services as well. However finding the right prospects can be time consuming and expensive, and are taken away from their core business, often targeting people who aren’t even in the market of buying property. Buyers Agent Seeker gives agents more opportunities to work with truly motivated buyers.
12. Why do you need my phone number?
Very fair question. We only provide our services to real people who are actually interested in our services. So we use your phone number to get in contact with you directly to better understand your needs. We will only pass on your phone number to the recommended agents once you’ve given us explicit consent.
If you have any further questions regarding this, please get in contact with us or review our privacy policy.
13. Does Buyers Agent Seeker sell or share my information?
No! Absolutely not! We’ll never sell or pass on your personal information (name, email or phone number) to any third parties. We only use your information to pair you up with the most appropriate buyer’s agents on our platform, and we only share these details with the agents once we’ve received explicit approval from you.
If you have any specific follow up questions regarding this, or are still unsure, please get in contact with us, or check out our privacy policy.
14. Can I just call the agents myself?
In order to provide you with our research, technology and personalised service at no cost, we rely on receiving compensation from the buyer’s agents who benefit from our services. Hence, we kindly request your cooperation in permitting us to initiate the initial introduction to the agents. This ensures that they are aware that you utilised our service to assist you in finding an excellent agent.
15. Can I exclude agents from the process?
Of course! If there’s an agent you don’t want to speak to or wish for us not not to contact, let us know in our initial conversation with you, and we’ll make sure they aren’t included.
16. What if I’ve already contacted an agent?
If you have already reached out to an agent, please inform us during our conversation. We always ask this question to ensure we provide you with the most relevant agent recommendations. This helps avoid any redundancy in communication, saving both your time and the agents’. It ensures we focus on connecting you with agents who align with your needs and preferences the best.
17. Is Buyers Agent Seeker available in all areas Australia wide?
Absolutely! While we strive to assist buyers nationwide, there are instances where your search may yield empty results. This could be due to various reasons such as searching for property in remote suburbs or encountering a technical glitch. Not to worry though! We’re still here to provide tailored personalised research to connect you with top-notch agents for any property across Australia. Simply email us at support@buyersagentseeker.com.au.au or call us directly on 1300 681 817.